Hi @revba02, 

Your records show that you have the Standard Trend Micro Maximum Security subscription and it does not include the Premium Service Support. For the price of your last renewal, I have checked that it is auto-renewal, and for accounts enrolled in our auto-renewal, you will only get a 10-15% discount from the original price since our system will be the one that will renew for you.

Since your subscription will expire in a few days, I suggest you purchase the Trend Micro Maximum Security Bundle, including the Premium Service. You can check it through this link. Please be informed that you will be receiving a new activation code with this but since this is also a Trend Micro Maximum Security, you will just be changing the activation code on your devices. You can refer to the links below on how you can change the activation code:

How to Easily Change Your Trend Micro Activation Code on Windows

How to change Trend Micro activation key on iPhone or iPad

Hope this helps!