Hi @kieuquangkham,

Please try to restart the components of your Trend Micro. You can follow the steps below on how you can do this:

  1. Press the Windows and R keys on your keyboard to open the Run window.
  2. In the Open field, type supporttool.exe, then click OK.
  3. Click Yes when the User Account Control Window appears.

    The Trend Micro Diagnostic Toolkit will open.

  4. Click the (C) Uninstall tab.
  5. Click 5. Stop all components.
  6. Wait for 10 seconds or the Trend Micro icon in the taskbar notification area to disappear.
  7. To turn it back ON, open the Trend Micro Diagnostic Toolkit again, then go to (C) Uninstall > 4. Start all components.

 Hope this helps!