I was just doing some more trouble shooting and found that My personal PC which also has trendmicro AV allows me to access the USB thumb drives. So i'm thinking its with our security policies on our domain that have changed and are not allowing removable storage devices. I'll do some more checking and server maintenance to correct this issue. Thank you for your time.

Hello tm_ace, I searched for the diagnostic tool and was only able to pull up web searches. I don't think we have that app installed on our PC's. When i log into our web account and look at our licenses it shows that we don't have any. I know that isn't true because we just renewed our licenses.

Do you have a link that i can use to download the diagnostic tool?

I have recently encountered this issue where i can't use USB Drives. It tells me that i don't have permissions to access the drives. then it tells me to access the security tab, but when i go to properties there is no "security" tab. Does any one know a way to get around this.

I have checked all group policies, on both the PC, and domain controller. but there's nothing out of the norm. I have looked all settings that would pertain to this issue, and have spent several hours searching the web and everything that i have found says to to go to the security tab... but its not there. I have included a couple screen shots to better assist.

There were a couple people i was chatting with and the pointed me to my antivirus software, so that's why i'm here.