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my scansnap ix 1600 is being blocked by trend micro
It has been over 2 months since this issue was raised. Could you please give us an update on the status of this fix?
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my scansnap ix 1600 is being blocked by trend micro
I also have this issue with my iX500 scanner. I have found that when I start my computer with TrendMicro enabled, my Scan Snap scanner connections is not working. If I then EXIT Trend Micro (deselecting Protection against viruses and spyware won't work - I have to exit Trend Micro), then I can start my Scan Snap normally. Once it is running, I can then restart my Trend Micro and Scan Snap will continue to function. if I restart my computer or log off, I have to exit Trend Micro again to get Scan Snap to communicate with my scanner.