azrielxue

Ok so after being sent an email by Camile letting me know that I would receive a call today from Trend Micro Consumer Support Between the hours of 8am to 4pm I thought great I can finally show a tech what everyone has been complaining about.

I cancelled an appointment (no big deal) and put off a few errands until tomorrow then waited, and waited, and waited for the call that never came. I literally lost a whole day to this trash software and to tech support that never came. Why am I wasting my time with this when it would just have been easier to bin the last 10 months of protection and purchase another brand...

Hi Carlo

Yes my drives have ample space, My C drive is solely used for system files and has approximately 135gb free. The start-up time is fine with TM only recommending that I disable Bluetooth which would same me .02 seconds. I am still having the same issues as before.

Just to further describe the problems that I face, My pc starts up great, for a short while everything runs smoothly then it starts to become unresponsive, nothing will open including task manager, chrome, steam, file explorer.. As soon as I disable TM everything is back to normal and all software works as intended. I am at a loss as to what to do to remedy this except to purchase a different AV.   

Tm version 17.8.1145 - USOI267019.6491