OK. This afternoon the Trend Micro Maximum Security app would not even load. Tried uninstalling it using the Windows tools but it would not let me as it thought it was in the middle of an update. So I got onto my installer app and hit install. Naturally it indicated I already had the latest version. But I told it to reinstall anyway. It successfully uninstalled the existing installation but the restart involved a very long fixing of Drive C:. It was as if the TM had been holding it back as I had a couple of messages it was scanning and fixing Drive C; on start up but it did not go through the long fix it just did.

After restarting it reinstalled the TM software and it now seems to be operating properly and showing today as the last update. Hopefully it will continue to operate properly as I normally do not have any problems while it does its thing in the background. Don't know if any of this helps the techies but thought it worth sharing.

BTW throughout all of this the TM software had no problems on our laptop, just on this computer so it would seem something clashing on the computer side rather than the server side.

Hoping everybody gets sorted because overall it seems a very good and robust product.

Yes Mine is doing exactly the same. Despite going through the motions and messages of updating it tells me the last update was back on 30 September if that helps any troubleshooters.