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I contacted technical support and they did not provide me with any new solution! I used a troubleshooting tool that does nothing but waste time!

Please stop ask us to contact support !
You should solve the problem as soon as possible or publish the solution method for everyone and not ask customers to contact you individually!!!!

As JoPo said,

First, I am not paying an additional fee to get your program working correctly
Second, there are no other options to contact you to find out about this temporary workaround, which you should post clearly here since the permanent fix is a month away.  Too long in my opinion.  Please reply with steps to take so we can get protection active and our systems will not be vulnerable.  Thank you.

Hi, Will you fix this before I go crazy?

Now it says Unable to Connect to Trend Micro




I have no problems connecting to the internet or any program that blocks the connection of Trend micro.

This solution didn't help:

1. Press Windows  + R to open the "Run" window.
2. Type supporttool.exe and click OK.
3. Click Yes on the User Account Control window to proceed.
4. In the "Diagnostic Toolkit", click the (C) Uninstall tab.
5. Select 5. Stop all components.
6. Wait for the Trend Micro icon to disappear from the notification area.
7. To reactivate, open the Diagnostic Toolkit, navigate to (C) Uninstall and select 4. Start all components.

After performing the steps above, please try to update Trend Micro again.

Hi, Trend Micro internet security keeps ask me to restart my browser "Firefox" every few minutes to install the new updates but after restart the Firefox the message appears again..... and some time I get Windows alert message asks me to turn on antivirus... and when I shutdown my pc.... windows says "Trend micro updating" shutdown / Cancel"
I re-installed Trend Micro but still get the same messages.