marksinclair4

I build and sell PCs as a business and up until now I have installed Trend Micro on all of them, every computer I have built, and they are all different computers (Custom), they are all having this same issue, I build, I install Windows 10/11, the drivers and then any software, and as soon as I install Trend Micro maximum security the whole system runs like crap, and there is no way I will pass one of these systems off to a client like that.

I'll also add that your response to this issue is appalling, it was reported to you over a month ago and you have yet to pin down the problem, like all support from big companies these days you are incompetent.

@giguerejeanmarc​ 

I am also experiencing the same problem, I'm a computer technician and build and sell computers to both private and corporate clients, and I am seeing this issue on many systems, even ones that I have just built today.

If I exit Trend Micro Maximum security, the slowness goes away.

For the last few weeks I have noticed my systems hanging when either opening applications or the chrome browser, the problem goes away when I right click and exit Trend Micro, this problem has also been reported to me by several clients both Windows 10 & 11.

I have just finished building a system for a client, and the system ran very well until I installed Trend Micro, as now it takes it's time opening applications, I have been using this software for years and have also sold it to my customers, and I have never come across this problem, if it isn't resolved soon we will have no choice but to look elsewhere for an anti virus solution