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secure your devices activate trend micro security
Hi @christineevans,
If your subscription is registered to auto renewal, you may cancel it on the Trend Micro account. You may refer to this link for the instructions: How to Cancel Trend Micro Auto Renew Subscription.
Let me know if you have questions. -
not able to get internet
Hi @julieannbyers ,
Please provide the following information below to narrow down the concern.
1. What device do you encounter the issue?
2. Do you have other VPN program? If yes, please disable it then check if you can access the internet.
3. Did you receive any error message? Please provide the exact error message.
If the issue is with your mobile phone and you have Trend Micro Mobile Security, please disable the Web Guard then test if you can access the internet.