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my scansnap ix 1600 is being blocked by trend micro
@jkazan I totally agree that Trend needs to fix this. I am quite certain that my S1300 would have still worked if I knew about this issue before I purchased the ix1600.
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my scansnap ix 1600 is being blocked by trend micro
@mtwoj C:\Program Files (x86)\PFU
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my scansnap ix 1600 is being blocked by trend micro
What I ended up doing was adding the program file to my exceptions list on Trend. Now when I start my computer, I can use my scanner. To do this, open up Trend Micro, click on Device, Click on Configure under Security Settings, Click on exceptions list, click +Add, find the PFU file under Program Files (x86) and then click open. Click Apply in bottom right corner. Then restart your computer. It should allow you to open the ScanSnap Home program and allow you to scan.
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my scansnap ix 1600 is being blocked by trend micro
This actually occurs on other scanners as well. I had an S1300 that was working fine and then I updated my trend. It didn't work, so I thought it was my scanner since it is over 10 years old. I upgraded to the ix1600 and it still didn't work. Now I wonder if I didn't need a new scanner at all? Check your updates Trend and find out what changed.