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fraser

fraser

Joined: 8/20/2024

  • firefox and trendmicro toolbar not working

    Wed, 10 Apr 2024 07:01:47 GMT – firefox and trendmicro toolbar not working

    Hi Ash.

    Unfortunately this did not solve the problem and after a long and very helpful call with Support, it was decided that there had to be an issue with the main TM max security installation. 

    Removing and reinstalling TM max security solved the problem.

    Thanks.

    Fraser

  • firefox and trendmicro toolbar not working

    Sat, 06 Apr 2024 16:31:09 GMT – firefox and trendmicro toolbar not working

    Running Firefox 124.0.2 on W11Pro 23H2 and have TrendMicro Max Sec v17.8.1192 installed

    All working ok on Edge but not on Firefox. Clicking on the toobar icon merely states

    Install the latest version of Trend Micro Maximum Security now
    To enhance your protection, Trend Micro recommends installing Trend Micro Maximum Security. Learn more
    I know there have often been problems in the past with Firefox and the extension. Can anyone give me an indication of whether this is a general problem and likely to be fixed, or just specific to my installation.
    Thanks