Ma. Klariz Joy of Trend Micro

Hi, 

Based on the records, there is a device that is already activated on the license key that you've provided. Since your subscription is a 1-user license, you can no longer activate this subscription on another device. If you've purchased another license, you may use the new activation key to register another device. 

Here's a guide on how to activate the Trend Micro subscription:

Activate Trend Micro Security on Windows

Hope this helps.

Hi,

Kindly check if Trend Micro Toolbar is enabled on your browser. To turn on email defender, please follow the steps on the link provided below.

Protect Webmail in Mac with Email Defender

Hope this helps!

Hi, 

I understand that you're having issues with your Trend Micro Password Manager. To resolve this issue, we recommend to disable the Restart apps setting on your Windows PC.

You may follow the steps on this link.

Hope this helps.