web
You’re offline. This is a read only version of the page.
close

nuwansujeewa

nuwansujeewa

Joined: 8/20/2024

  • deep security agent driver offlinenot installed

    Tue, 25 Jul 2023 06:48:14 GMT – deep security agent driver offlinenot installed

    Hi All,

    I'm having an issue with some of the computers which is showing multiple errors in DSM. Errors are "Anti-Malware Engine Offline", "Anti-Malware Windows Platform Update Failed", "Pattern Update on Agents/Appliances Failed".

    In the agent it shows "Driver offline/Not Installed"

    I have tried completely uninstalled and reinstalled the agent (manually) as per below guide but same.

    https://success.trendmicro.com/dcx/s/solution/1096150-manually-uninstalling-deep-security-agent-relay-and-notifier-from-windows?language=en_US

    Checked certificates also it seems fine.

    Appreciate any help to resolve this issue.

    Thank You...