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performance issues programs slowing down or becoming unresponsive when trend micro security is enabled
Hi @joybells818,
Welcome to Trend Micro Community.
To check if your device are protected by Trend Micro, take a look on your desktop icons if you will see Trend Micro Logo and open it by clicking the icon. To make sure that you are in the latest version, you will see the "Human Icon" on the upper right part of the Trend Micro window and once you open it follow the steps below:
- Click "About the Software" to check for the latest update.
- After updating, verify that the new version is 17.8.1192.
- Test to see if the issue has been resolved and application performance has improved.
Please let us know how it goes.
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trend micro mobile security for ios 11.2.1054 bug fix
Hi @justparadise220
If Trend Micro isn't opening, please check the App Store or Play Store for any available updates for the app. If there's an update, go ahead and install it to get the latest version. Sometimes crashes happen because the app is outdated or updating.
Please let us know how it goes.
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fraud buster not working on iphone
Hi @iakiko15,
Thank you for sharing your iOS version. Could you please specify the exact issue you're encountering? It might be related to your settings configuration setup. You can try following the steps and instructions provided in the link below, specifically focusing on setting up the fraudbuster feature. Make sure to complete the setup process thoroughly.
Things to fix after running a Trend Micro scan on iPhone or iPad
Please let us know how it goes.
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email defender pop ups
Hi @kse,
Unfortunately the instructions that you have replied with was already 6 months ago and this will not work anymore since we are now in version 17.8.1192 that possibly resolves this concern. However, we understand where are you coming from and auto renewal decision is beyond our control and we respect your decision on that.
Thank you so much!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc,
It's great to know that you're okay with this investigation. We will send you an email in regards with the details of our scheduled support. Thank you for your cooperation!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
We completely understand your confusion regarding the latest update. Could you please verify that there are no pending Windows updates on each device? When Trend Micro releases the 17.8 upgrade, Microsoft also releases their Windows update. If there's an outstanding Windows update, the functionality may be affected, as both Windows update and Trend Micro often depend on each other for better performance.
We'll await for your response!
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does trend micro support macos sonoma
@ebenezerpuplampu Since Mac OS Sonoma is not yet officially released and the beta version is made available for testing only, there is no compatibility as of now, but Trend Micro is ready and waiting once the official version of this Operating System is released in the market.
Thank you for your understanding!
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does trend micro support macos sonoma
Welcome to Trend Micro Home Users Community!
Thank you for verifying it with us. Trend Micro will release a new version that will be compatible with the latest Mac OS, Sonoma. We are also preparing and conducting different compatibility test with Sonoma while this is still in beta testing, and once it is fully available, we will release the updated version that supports the Sonoma OS.
Hope this helps.