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R Rogers

R Rogers

Joined: 10/2/2024

  • Dead end for tech/renewal support

    Wed, 02 Oct 2024 18:00:31 GMT – Dead end for tech/renewal support
    I don't know how to contact Trend to renew my subscription. I have tried renewal online numerous times, with a 500 Server not found notification. I have called every tech support number I could find, only to be hung up on. I have tried logging in, but since subscription expired yesterday (10/1/24) with NO notification I might add, there is no record of my account, so I can't even create a new account using any of my emails. How do I get hold of anyone at Trend who can help with my renewal? What has happened at Trend, who used to be known for outstanding customer support?