The Lost Device Protection feature will be discontinued by October 5, 2025. Click here for details and alternative solutions.
On the main console, says !Unable to connect to Trend Micro. Please check that you are connected to the internet, then click Update Now to receive the latest updates. I am connected to the internet and when I hit "Update Now", I get a small pop-up that says Trend Micro Internet Security at the top, a yellow yield sign with an exclamation point inside, and an "OK" box. I hit OK and it takes me back to the main console with the same !Unable to connect message.