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  • February 2024

Blogs February 2024

  1. important announcement trend micro password manager server maintenance

    tm_mhir – Sun, 25 Feb 2024 14:28:26 GMT – 1

    Hello, Trend Micro Community!

     

    We would like to inform you about an upcoming server maintenance session for Trend Micro Password Manager. Please take note of the following details:

     

    Maintenance Schedule:

    • Start: 02/26/2024 21:00 UTC+8
    • End: 02/27/2024 1:00 UTC+8

    Expected Impact:

    During this period, users may experience the following:

    • Inability to sign in to the Password Manager.
    • Possible encounter with a popup displaying an error code.

    Important Notes:

    • Users who are currently signed in will still have access to local functionalities. This includes the ability to edit, view, and add passcards and secure notes.
    • Any data modifications made locally will be synchronized with the server once the maintenance is completed.

    Action Required:

    Upon the conclusion of the maintenance on 02/27/2024 at 1:00 UTC+8, we advise all our users to attempt signing in to the Password Manager again.

    We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance the security and functionality of our products and services.

     

    Thank you for your cooperation.

     

    Continue reading...

  2. hotfix available for programs becoming slowunresponsive when trend micro security is enabled.– install fix now

    katrin_tica – Thu, 01 Feb 2024 06:01:03 GMT – 4

     

     

    Trend Micro Community!
     

    Problem Description: Programs become slow/unresponsive when Trend Micro Security is enabled.

     

    Users are facing delays when opening applications, with a noticeable increase in the time it takes for them to start. This is affecting the usual speed and overall efficiency of the applications.

     

     

    How Can You Fix It?

    Run the hotfix below:

    1. Download the Hotfix.
    2. Double-click on Ti_1780_win_en_ForceSN_hfb0001.
    3. Confirm by clicking Yes when the User Account Control window appears.
    4. Follow the on-screen prompts to complete the hotfix installation.
    5. Restart your computer to apply the changes.

     

     

     

    Need more help?

     

    Drop your questions below, and your Trend Techie Buddy will be there to help you out!

     

     

     

    Join the discussion!

    Sign in or create an account.

     
     
     
     

    Continue reading...

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