Lost Device Protection for iOS Ending Support in October 2025

Hello Apple Users,

We have an important update for those of you who have been using Trend Micro Mobile Security’s Lost Device Protection to manage lost or stolen devices. By October 2025, support for this feature will be discontinued. Here’s what you need to know and how you can continue to keep your iPhone secure.

What is End of Support

When a feature reaches End of Support, it means that it will no longer receive updates or assistance from the developer. This is a standard part of the software lifecycle and helps developers focus on enhancing other features and services.

What Was Lost Device Protection?

Lost Device Protection has been a valuable feature in Mobile Security, helping users locate lost iPhones and safeguard their data. It allowed you to remotely trigger actions such as location tracking, alerts, device locking, data wiping, and even capturing photos.

What Happens After Support Ends?

After updating Trend Micro Mobile Security for iOS, the Lost Device Protection feature will no longer be available. But don’t worry, Apple has you covered with its robust, built-in solution.

Exploring Alternative Solutions

To ensure your iPhone remains protected, we recommend using Apple’s built-in Find My feature. This powerful tool allows you to:

• Locate your device on a map.
• Play a sound to help find your device nearby.
• Lock your device remotely to protect your information.
• Display a custom message with your contact number.
• Erase all the data on your device if necessary.

You can access Find My through the Find My app or via iCloud.com.

What You Should Do Next

To ensure a smooth transition, follow these steps before October 1, 2025:

1. Enable Location Services: Make sure your iPhone’s location services are turned on. This is crucial for any tracking feature to work effectively. You can do this by going to Settings > Privacy > Location Services and ensuring it is turned on.
2. Set Up Find My: If you haven’t already, enable and configure Find My. Here’s how:
   1. Go to Settings.
   2. Tap your name at the top, then select Find My.
   3. Tap Find My iPhone and ensure it is turned on.
   4. Enable options like Find My network and Send Last Location for additional functionality.

By taking these steps, you can continue to protect your iPhone even after the Lost Device Protection feature is discontinued.

Questions?

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