PC Security December 2023

Trend Micro Community!

As we bid farewell to 2023, a year fraught with cyber threats, Trend Micro takes you through a detailed retrospective of the key cybersecurity challenges and incidents that define the digital landscape. From scams and data breaches to ransomware and malware, this article encapsulates the year in numbers, providing valuable insights to keep you informed and vigilant.

Trend Micro 2023 Cybersecurity Wrapped

Trend Micro is dedicated to ensuring your online safety around the clock. Explore our highlights on top scams, data breaches, and ransomware attacks in 2023. Read the full article to start your safer online journey. Share this info with loved ones and get ready for a more secure 2024 together.

Read the comprehensive overview here.

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Trend Micro Community!

Scanner applications are encountering performance issues, including scanning failures and delays, following the update to the latest version, 17.8.1145. Upon investigation, the problem appears to stem from a conflict with the recent update of Trend Micro Security 17.8.1145, resulting in disruptions to the normal functioning of the Scanner Application.

Error Message

For Epson Document Capture Pro: "Load your originals in the ADF before scanning"

What to do!

As we address and resolve this issue, you have the option to include the Scanner App in the Trend Micro Exception List.

Your community needs your help!

We are actively investigating it. To expedite this investigation, if you are experiencing the same problem, kindly provide the following details in the comments section below.

• Trend Micro Security Version:
• Scanner Application Name:
• Issue Encountered: (Example: Unable to Scan, Slow Scan)

These are the reported Scanner Applications facing the issue.

• Epson Document Capture Pro
• Fujitsu ScanSnap
• HP Scanjet Software Agent

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Trend Micro Community!

For users in U.S. and Canada with Trend Micro serial numbers from LegalShield, you may encounter the message ""This page isn't available at the moment."" This error occurs during the activation or installation of Trend Micro Maximum Security on the Activation portal.

Error Message

This page isn't available as of the moment, We're unable to process your request. 

Your community needs your help!

Trend Micro developers need to collect logs from affected users to identify the root cause and create a solution for the issue. Help us resolve this, please comment below, and one of our senior engineers will contact you privately.

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