Hi @peco0059 

Welcome to Trend Micro Home Users Community!


To further help you we would like to request the following information.

 

  • Version of Trend Micro installed:
  • OS Version:
  • Size of RAM:
  • When did this start to happen?
  • Have you tried to restart the Trend Micro app then try again?

 

 

Looking forward to your response.

 

Thank you!