It sounds like the download didn't complete properly, resulting in a zero-byte file. Here are a few steps you can try to resolve the issue:
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Delete the Zero Byte File: Remove the file from your downloads folder to avoid confusion.
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Check Your Internet Connection: Make sure your connection is stable before attempting to download again.
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Use a Different Browser: Sometimes, switching to another browser can resolve download issues.
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Clear Cache: If you're using a web browser, try clearing the cache and cookies, then attempt the download again.
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Download from the Official Site: Ensure you're downloading the software directly from the official Trend Micro website to avoid corrupted files.
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Try a Different Network: If possible, try downloading the file on a different network to rule out any network-related issues.
If you continue to experience problems, you might want to reach out to Trend Micro support for further assistance.
