🚨 Trend Micro Community is undergoing maintenance. You can still view existing posts, but posting new ones may not be possible.
Need help with your Trend Micro product?Visit Trend Micro Help Center.

accidental touch lock

barnesy
Posted Mon, 27 May 2024 03:27:41 GMT by barnesy

No, I put the accidental touch lock on previously,  but it is annoying as it won't swipe away quickly...is in convenient.  But I can't find how to turn it off. 

One said settings, then notifications in Trend app, but there is nothing there to do this.

Allen Malapit (TS-PH)
Posted Mon, 27 May 2024 04:22:29 GMT by Allen Malapit (TS-PH)

Hi @barnesy,

To turn off the Accidental Touch Protection, please follow the steps below:

  1. Go to Settings
  2. Tap display
  3. Scroll down to Accidental Touch Protection to turn the feature off.

Hope this helps!

barnesy
Posted Mon, 27 May 2024 07:46:19 GMT by barnesy

Thank you, thank you, thank you! 🙏🙏

tm_joyce
Posted Mon, 27 May 2024 08:36:54 GMT by tm_joyce

Hi @barnesy​,

You're welcome. 

May we know if your concern is resolved?

Looking forward to your response. 

You must be signed in to post in this forum.