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There are instances when updating an app without a stable connection can cause corrupted components within the app itself, leading to bugs or performance issues. Therefore, we need to verify and investigate this further. In this case, we should check the possible reasons why the software is not compatible. Kindly follow the steps below for initial troubleshooting:
Remove the updates from your Google Play Store:
1. Go to Settings.
2. Select Apps.
3. Find and tap on Google Play Store.
4. Tap the three-dot button in the upper-right corner.
5. Click on Uninstall Updates, then confirm by clicking OK.
6. Check for software updates
Check for OS Updates:
1. Go to Settings.
2. Select Software Update (or System Update, depending on your device).
3. Tap on Check for Updates."
