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Posted Fri, 24 May 2024 16:45:18 GMT by cannon

My mobile security seems to be on all the time. Although VPN is on most of the time, it does turn off sometimes when I'm not using the phone.

Posted Sat, 25 May 2024 13:29:09 GMT by tm_joyce

Hi @lielm75068,

Welcome to Trend Micro Home Users Community!

I'm sorry that this happened. 

Please be guided that Mobile Security's Web Guard and VPN app uses a local Virtual Private Network, or VPN on your device. With this, they are complicating to each other and will causes some performance issue. 

It is based to use one at a time. 

Hope this helps.

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