False positive: checkwink.com still rated Dangerous / Disease Vector after two reviews

Hello Trend Micro team,

I am the owner and operator of https://checkwink.com/, a legitimate website-audit service operated by Blanco Magenta S.E.N.C., a registered Canadian business.

Trend Micro Site Safety currently rates the domain as “Dangerous” and categorizes it as “Disease Vector.” I have submitted the official URL reclassification request twice. The first review retained that classification, and the second request is awaiting a response.

CheckWink analyzes publicly accessible website URLs and provides performance, accessibility, SEO, security-header, and prioritized improvement findings. It does not host malware, phishing content, suspicious downloads, or credential-collection pages.

Independent reviews have found the site safe:

• Google Safe Browsing reports no unsafe content.
• Bitdefender reviewed the URL and removed its threat classification.
• G DATA confirmed that its detection was a false positive and removed the block.
• Forcepoint categorized the site as Information Technology.

Could a Trend Micro team member please escalate this case to the Web Reputation Services or URL Reclassification team for a human review?

If a particular URL, script, or resource caused the “Disease Vector” classification, please identify it so we can investigate and correct it.

Thank you.

Hi there,

Thanks for laying out the situation so clearly — and for already going through the reclassification process twice. That's frustrating, especially with independent scanners like Google Safe Browsing, Bitdefender, and G DATA all clearing the site.

A quick note on why this can happen even when a site itself is clean: "Disease Vector" ratings are sometimes inherited from shared hosting. If checkwink.com sits on a shared IP or hosting provider that has hosted malicious content in the past (even unrelated to your site), our Web Reputation crawler can flag the whole block until it's manually cleared. That's often the gap between an automated rating and what a human reviewer sees on a second look.

Since your second Reclassify Request through the Site Safety Center is still pending, that's the right channel and it is being routed to the Web Reputation Services team — these reviews typically take a few business days, but can occasionally run longer during backlog periods. I don't have the ability to pull the specific detection trigger or push a case through from here in the forum, but a couple of things that can help speed things along:

1. In the comments field of your reclassification request, mention the hosting provider/IP and note that other vendors have already cleared the domain — that context helps reviewers prioritize.
2. If you haven't already, submit it under "I own the website" in the Introduce Yourself section, since owner-submitted requests get routed a bit differently than general reports.

For reference, here's the process you followed: How to report misrated websites to Trend Micro 

If it's still showing Dangerous after another week, let us know here and we can help flag it for follow-up.