Hi m_m,

Welcome to Trend Micro Home User Community! 

I would like to verify the exact version of Trend Micro installed on your device.

You may follow the steps on this link to know how to check if Trend Micro is in its latest version on Windows

May I know which online banking website isn't working, or if you've tried using PayPal on other sites? Additionally, could you check if the issue persists on different browsers?

To learn more about this feature, please check the link below:

Trend Micro Pay Guard

Hope this helps. Looking forward for your response.