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rochellemae_bautista

 rochellemae_bautista

Joined: 8/20/2024

  • Blog Posts
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  • Forum Posts
  • site éducation bloqué

    Tue, 06 Aug 2024 20:57:10 GMT – site éducation bloqué

    Salut m_christianlamy,

    Bienvenue dans la communauté d’utilisateurs de Trend Micro Home! 

    Veuillez contacter l’administrateur de votre école au sujet du problème d’accès au site Web. Vous pouvez télécharger la dernière version de l’installateur en utilisant ce lien:

    Download and Install Trend Micro

    J’espère que cela vous aidera.

  • trend deep security agent release for ubuntu 24.04 lts

    Tue, 06 Aug 2024 12:02:04 GMT – trend deep security agent release for ubuntu 24.04 lts

    Hi lakshayat,

    Welcome to Trend Micro Home Users Community!

    The Deep Security program is under our Corporate Department. To better assist you with your concern, it would be best to contact them through this link: Contact Support.


    Thank you for understanding. Hope this helps! 

  • pay guard for online banking and paypal

    Tue, 30 Jul 2024 10:56:46 GMT – pay guard for online banking and paypal

    Hi m_m,

    Welcome to Trend Micro Home User Community! 

    I would like to verify the exact version of Trend Micro installed on your device.

    You may follow the steps on this link to know how to check if Trend Micro is in its latest version on Windows

    May I know which online banking website isn't working, or if you've tried using PayPal on other sites? Additionally, could you check if the issue persists on different browsers?

    To learn more about this feature, please check the link below:

     

    Trend Micro Pay Guard

    Hope this helps. Looking forward for your response.

  • reduce notifications to the minimum

    Tue, 30 Jul 2024 08:59:25 GMT – reduce notifications to the minimum

    Thank you for sharing this, camassac! We appreciate your help, however, please avoid posting this information on other threads to prevent confusion with issues that doesn't need the steps you've provided above. 

    Thank you for your understanding.

  • how do i turn off the notification data blocked pop up. it is extremely annoying.

    Tue, 30 Jul 2024 08:52:01 GMT – how do i turn off the notification data blocked pop up. it is extremely annoying.

    Thank you for sharing this, camassac! We appreciate your help here. 

  • long time tm user need help with renewal.

    Mon, 29 Jul 2024 09:54:58 GMT – long time tm user need help with renewal.

    Hi mrbmjb,

    Welcome to Trend Micro Home User Community!

    After reviewing the information, the account is registered under the email address: mrbmjb@gmail.com. For renewal, you can manually renew your subscription by clicking the link below:

    Trend Micro Australia - Official Online Store

    Hope this helps. Let us know if you need more help.

    Note: This post was set to private to protect the security of your personal email address.

  • finding a laptop for college that can handle programming and design software

    Sun, 28 Jul 2024 13:45:21 GMT – finding a laptop for college that can handle programming and design software

    Hi, charliekhtrn!

    Welcome to Trend Micro Home User Community!

    This page is specifically for Trend Micro-related issues. For questions about laptops or student-related topics, we recommend posting on a different thread or forum where you might receive more relevant advice. Thank you for your understanding. 

  • envoi numéro de licence périmée pour enseignant

    Sun, 28 Jul 2024 12:10:40 GMT – envoi numéro de licence périmée pour enseignant

    Salut, agneslemonnier!

    Dans ce cas, vous pouvez contacter l’administrateur de votre école au sujet du renouvellement ou de la distribution du numéro de série, ou vous pouvez renouveler votre abonnement manuellement. 

    J’espère que cela vous aidera.

  • finding a laptop for college that can handle programming and design software

    Sun, 21 Jul 2024 08:12:09 GMT – finding a laptop for college that can handle programming and design software

    Hi Charliekthrn,

    Welcome to Trend Micro Home Users Community!

    This community page is dedicated Trend Micro related concerns only. For laptop recommendations for students, I suggest checking out forums or communities that specialize in tech advice or student life. You'll likely find more targeted responses there.

    Thank you for understanding. 

  • i thought i was paying you to prevent this

    Wed, 17 Jul 2024 08:35:30 GMT – i thought i was paying you to prevent this

    Hi aaronaviv,

    Avoid opening spam messages and text scams. Please check if the Trend Micro Fraud Buster is enabled on your device, it checks your messages for security threats whenever you receive an SMS or MMS. Here's how:

    1. Open the Mobile Security app.
    2. From the list of features, select Fraud Buster
    3. Allow all the needed permissions.
    4. Read the Fraud Buster Data Collection, then tap Accept.
    5. Toggle the switch to ON beside the Fraud Buster.

    You may also check this link for reference: Protect yourself from scams with Mobile Security

     

    Please make sure that the Trend Micro app is updated. You may follow this link on how to upgrade Mobile Security for Android to its latest version.

     

    Hope this helps. Let me know if you need more help.

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