The Lost Device Protection feature will be discontinued by October 5, 2025. Click here for details and alternative solutions.
Salut m_christianlamy,
Bienvenue dans la communauté d’utilisateurs de Trend Micro Home!
Veuillez contacter l’administrateur de votre école au sujet du problème d’accès au site Web. Vous pouvez télécharger la dernière version de l’installateur en utilisant ce lien:
Download and Install Trend Micro
J’espère que cela vous aidera.
Hi lakshayat,
Welcome to Trend Micro Home Users Community!
The Deep Security program is under our Corporate Department. To better assist you with your concern, it would be best to contact them through this link: Contact Support.
Thank you for understanding. Hope this helps!
Hi m_m,
Welcome to Trend Micro Home User Community!
I would like to verify the exact version of Trend Micro installed on your device.
You may follow the steps on this link to know how to check if Trend Micro is in its latest version on Windows
May I know which online banking website isn't working, or if you've tried using PayPal on other sites? Additionally, could you check if the issue persists on different browsers?
To learn more about this feature, please check the link below:
Hope this helps. Looking forward for your response.
Thank you for sharing this, camassac! We appreciate your help, however, please avoid posting this information on other threads to prevent confusion with issues that doesn't need the steps you've provided above.
Thank you for your understanding.
Thank you for sharing this, camassac! We appreciate your help here.
Hi mrbmjb,
Welcome to Trend Micro Home User Community!
After reviewing the information, the account is registered under the email address: mrbmjb@gmail.com. For renewal, you can manually renew your subscription by clicking the link below:
Trend Micro Australia - Official Online Store
Hope this helps. Let us know if you need more help.
Note: This post was set to private to protect the security of your personal email address.
Hi, charliekhtrn!
Welcome to Trend Micro Home User Community!
This page is specifically for Trend Micro-related issues. For questions about laptops or student-related topics, we recommend posting on a different thread or forum where you might receive more relevant advice. Thank you for your understanding.
Salut, agneslemonnier!
Dans ce cas, vous pouvez contacter l’administrateur de votre école au sujet du renouvellement ou de la distribution du numéro de série, ou vous pouvez renouveler votre abonnement manuellement.
J’espère que cela vous aidera.
Hi Charliekthrn,
Welcome to Trend Micro Home Users Community!
This community page is dedicated Trend Micro related concerns only. For laptop recommendations for students, I suggest checking out forums or communities that specialize in tech advice or student life. You'll likely find more targeted responses there.
Thank you for understanding.
Hi aaronaviv,
Avoid opening spam messages and text scams. Please check if the Trend Micro Fraud Buster is enabled on your device, it checks your messages for security threats whenever you receive an SMS or MMS. Here's how:
You may also check this link for reference: Protect yourself from scams with Mobile Security
Please make sure that the Trend Micro app is updated. You may follow this link on how to upgrade Mobile Security for Android to its latest version.
Hope this helps. Let me know if you need more help.