rochellemae_bautista

Salut m_christianlamy,

Bienvenue dans la communauté d’utilisateurs de Trend Micro Home! 

Veuillez contacter l’administrateur de votre école au sujet du problème d’accès au site Web. Vous pouvez télécharger la dernière version de l’installateur en utilisant ce lien:

Download and Install Trend Micro

J’espère que cela vous aidera.

Hi humanhybridpictures,

It appears here that your subscription is indeed registered under humanhybridpicture@gmailcom. Can you send us a screenshot where it shows the incorrect account details? You may also login your Trend Micro on the link below to check your account: 

My Trend Micro Account

Note: This thread is changed to private to protect your personal information.

Thank you for sharing this, camassac! We appreciate your help here. 

Hi aaronaviv,

Avoid opening spam messages and text scams. Please check if the Trend Micro Fraud Buster is enabled on your device, it checks your messages for security threats whenever you receive an SMS or MMS. Here's how:

1. Open the Mobile Security app.
2. From the list of features, select Fraud Buster
3. Allow all the needed permissions.
4. Read the Fraud Buster Data Collection, then tap Accept.
5. Toggle the switch to ON beside the Fraud Buster.

You may also check this link for reference: Protect yourself from scams with Mobile Security

Please make sure that the Trend Micro app is updated. You may follow this link on how to upgrade Mobile Security for Android to its latest version.

Hope this helps. Let me know if you need more help.