disable or turn off pay guard

Having the same problem as everyone else. Still having the Pay Guard screen open up even after it was supposedly disabled or "the box was unchecked."

I've had Trend Micro for years & have never had an issue with it until now. Please give us the option to turn off the Pay Guard. We can always turn it back on if needed.

Thank you! 

Hi @robinson9701​,

Welcome to Trend Micro Home Users Community.

We sincerely apologize for the inconvenience that this issue has brought you. We have released a hotfix for this issue. Kindly check the article below:

Trend Micro Pay Guard opens unlisted websites | Trend Micro Help Center

The fix on this issue will be included on the next update. For the meantime, you may use this hotfix to resolve the issue.

Hope this helps.

Regards,
tm_klariz

Hi Trend Micro Users Community!

Thank you for your patience and understanding with regards to this concern.

We're glad to inform you that Trend Micro has already released program updates to resolve this issue. If you see a Restart Required pop-up from Trend Micro, click Restart Now to install the updates.

You can also download the update manually by following the steps from the article provided below:

Trend Micro Pay Guard opens unlisted websites

Should you still encounter any issues after the update, please let us know.

Regards,
tm_klariz