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Hi @jacquerie33,

Welcome to Trend Micro Home Users Community. 

You've been receiving this pop-up notification because you've entered information on a website with the same details you saved in Trend Micro Data Theft Prevention.

If you wish to temporarily disable the protection, you may follow the steps on this link.

Hope this helps.

@woodsro0​,

As mentioned on the previous replies, your Trend Micro program already has the latest component version installed. Usually, when you manually check for program updates on About the Software tab, it will try to download and install updates and will automatically be updated as soon as a newer version is available.

If Windows Security settings is still showing that your antivirus software is out of date even though you have the latest version installed, kindly try restarting the components of your Trend Micro program by following the steps here.

Also, please ensure that your Windows operating system is up to date. Microsoft regularly releases updates that can address bugs and improve compatibility with antivirus software. 

Hope this helps.

@Repata​ May we know which browser is affected? Is it both Google Chrome and Microsoft Edge? Also, have you tried to check if you're having the same issue on your other devices?

To resolve the issue, you may try the following steps:

1. Check if browser is updated to the latest version.
2. Make sure Trend Micro Toolbar is updated. To update the extension, click here.
3. If you have other extensions installed on the machine, try to disable it temporarily and check if the issue persists.

Hope this helps.

@Anime_007​, 

Based on the information provided, you already have the latest app and pattern version installed on your mobile device. 

We understand the importance of staying current with software updates to ensure optimal performance and security. Rest assured, our team is committed to maintaining the program's functionality and security by promptly applying updates as they become available.

To ensure that you constantly receive automatic updates on your Mobile security app, go to Security Scan. Click on Updates tab then tick the box for Auto Update.

Hope this helps.

Hi @dan45aa72,

Thank you for bringing this to our attention. In order for us to better assist you and address the issue effectively, could you please provide us with more details about the blocking message you've received?

Specifically, we would appreciate if you could provide us with the following information:

1. The exact error message or notification you received when attempting to use pip3. A screenshot would be greatly appreciated.
2. The name and version of the Trend Micro program you are using.
3. Any recent updates or changes made to your system or software configuration that might be relevant to this issue.

Providing the requested details will definitely help us investigate the issue further and provide you with a prompt resolution. 

Looking forward to your response.

@judywatsonn,

Thank you for reaching out. 

Regarding your inquiry about Ethernet adapters, I can certainly offer some recommendations. Ensuring compatibility between your Ethernet adapter, VPN service, and security software is crucial for a smooth online experience. While there are several options available, here are a few Ethernet adapters that have been known to work well with VPN services:

1. TP-Link UE300: This USB 3.0 to Gigabit Ethernet Adapter is highly compatible with various operating systems and offers reliable performance, making it a good choice for VPN connectivity with Trend Micro software.

2. Anker USB 3.0 Unibody Aluminum Ethernet Adapter: Known for its durability and compatibility, this adapter provides Gigabit Ethernet speeds and should work seamlessly with most VPN services and Trend Micro software.

3. Cable Matters USB to Ethernet Adapter (202023): Offering Gigabit Ethernet speeds and broad compatibility with operating systems, this adapter is another reliable option to consider for VPN connectivity with Trend Micro.

4. StarTech.com USB 3.0 to Gigabit Ethernet Adapter (USB31000S): With support for various operating systems and Gigabit Ethernet speeds, this adapter is well-suited for VPN usage alongside Trend Micro software.

These adapters have been tested by many users and have proven to work effectively in conjunction with VPN services and Trend Micro software. However, it's essential to ensure that the specific model you choose meets your requirements and is compatible with your system.

I hope these recommendations are helpful to you. 

@johnhlavender​ 

Kindly ensure that Trend Micro Password Manager is updated to the latest version. You may download the latest version by clicking here.

Should the issue persists after updating to the latest version, you may follow the steps on the link provided below.

Trend Micro Pay Guard Keeps Opening New Tabs

Hope this helps.

@Anime_007​ Certainly. We understand your concern and eagerness for an update. We'll provide you with the latest information as soon as possible. Thank you for your patience.

@davevt31​ Thanks for helping out.

@judywatsonn We sincerely appreciate your enthusiasm and interest with our program. Our colleagues from the Corporate Department are the best people to handle this kind of concern. You may get their contact information by clicking here.

Hope this helps.

@claudiubotezatu​,

We understand your concern about the lack of information regarding updates about the beta testing process. It's important for our members to stay informed about developments, especially those who continuously help in testing our products.

We will relay your feedback to the appropriate team to ensure that communication regarding beta testing and other important updates is more timely and transparent in the future. Thank you for bringing this to our attention.