Auto Renew website address is wrong

I tried to auto renew my subscription but when I click the begin download button I get a message telling me that the website address is wrong.

Sorry, the message is that the website can't be reached and it asks whether the address is wrong.

Hello,

Please contact us here: North America 1-800-864-6027, Australia 1-300-305-289, New Zealand 0-800-004-633, or Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.