Rusty Carlo TM_Rusty

Hello,

We have Trend Micro Mobile Security feature called: "App Stop", you need to deselect the application if you don't want to be stop.

Hi,

Please contact us here: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.

Bonjour,Veuillez nous contacter ici : Chat with Trend Micro Support | Trend Micro Help Center. Veuillez cliquer sur « Accepter et continuer », remplir toutes les informations nécessaires. Le numéro de dossier est facultatif, puis cliquez sur « Soumettre » et attendez qu'un représentant vous aide avec votre problème.

Hello,

To renew your subscription or sales concern, please contact our phone support. You just need to press the correct button to reach to our engineer representative.

For Australia: 1-300-305-289.
For New Zealand: 0-800-004-633.
For United States: 1-800-864-6027.

Hello,

Trend Micro Mobile Security Android Go, Android One OS, and Amazon Fire OS are not supported. How to Check if Your Android Device Supports Trend Micro Mobile Security | Trend Micro Help Center

Hello,

I apologize, the only way to access your SMS through Scam Check is by opening the Scam Check application. 

Hello,

Please try to re-install Trend Micro Mobile Security, here's the guide to install: How to Install Trend Micro Mobile Security on iPhone or iPad | Trend Micro Help Center

Hello,

Please try to re-install your Trend Micro Install Trend Micro Security | Trend Micro Help Center and put your games into exception list How to add items in Trend Micro Exception List on Windows | Trend Micro Help Center

Hello,

Please contact us here: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.

Hello,

For sales concern, please contact our phone support.

For Australia: 1-300-305-289.
For New Zealand: 0-800-004-633.
For United States: 1-800-864-6027.

Hello,

To update your payment information, please follow this instruction: How to Update Credit Card and Billing Info for Trend Micro Subscriptions | Trend Micro Help Center. You can also check your Trend Micro subscription once you signed in to: My Trend Micro Account - Access features and subscriptions.