Rusty Carlo TM_Rusty

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ScamCheck Mobile App (Android / iOS)

The mobile version of Trend Micro ScamCheck does not function primarily as a pop-up blocker. Instead, it offers other key protections such as:

Web Guard — blocks unsafe websites and scam-related ads while browsing

SMS Filter — filters spam texts via keywords, sender types, and more

Call Block — blocks spam calls in supported regions

Scam Radar / Scam Check / AI Video Scan — threat detection across messages, links, calls, and media

Web Guard will intercept scammy sites and ads, but it doesn’t serve as a general pop-up blocker like the browser extension does.

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You can turn off Pay Guard temporarily to sign-in to your CBA account. Here's the guide to turn it off: How to Turn Off Trend Micro Pay Guard | Trend Micro Help Center

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You can follow the steps below to speed up your computer:


1. Restart Your PC Regularly

• A simple restart clears temporary files and memory leaks.

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2. Disable Startup Programs

• Press Ctrl + Shift + Esc → Task Manager → Startup tab.

• Right-click and Disable programs you don’t need at startup (e.g., Spotify, Zoom, etc.—but leave security apps enabled).

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3. Uninstall Unnecessary Apps

• Go to Settings → Apps → Apps & features.

• Remove programs you don’t use to free storage and background processes.

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4. Run Disk Cleanup

• Type Disk Cleanup in the Start menu.

• Select drive C: → check Temporary files, Thumbnails, Recycle Bin → click OK.

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5. Check for Malware

• Run a full scan with Windows Security or Trend Micro (if installed).

• Malware can hog system resources.

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6. Update Windows & Drivers

• Settings → Update & Security → Windows Update.

• Keep your system and drivers up to date for performance and stability.

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7. Adjust Visual Effects

• Right-click This PC → Properties → Advanced system settings → Performance Settings.

• Select Adjust for best performance (or custom: disable animations/shadows).

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8. Free Up Storage

• If your disk is almost full, Windows will slow down.

• Move large files to an external drive or cloud storage.

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9. Check for High Resource Usage

• Open Task Manager (Ctrl + Shift + Esc).

• Check CPU, Memory, Disk usage.

• Identify and close apps using too many resources.

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10. Upgrade Hardware (if possible)

• SSD (Solid-State Drive): Biggest speed boost for older PCs.

• RAM (Memory): At least 8 GB recommended for smooth performance.

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Please follow this guide to fix the issue:  No Internet Connection When VPN Proxy One Pro is Enabled | Trend Micro Help Center.

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Please follow this guide to fix the issue: Printer not working after installing Trend Micro on Windows | Trend Micro Help Center

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Go to your phone settings, look for "Notifications". Under "Notification" you can see the list of applications on your phone. Look for "Mobile Security" on the list and toggle off to turn off notification from Trend Micro Mobile Security.

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You can check your preferred subscription here: Purchase a New Trend Micro Subscription: Step-by-Step Guide | Trend Micro Help Center. Just select the country that you are located and it will direct you to our Trend Micro products. 

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To renew your subscription, you can contact us here:

North America
1-800-864-6027

Australia
1-300-305-289

New Zealand
0-800-004-633

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Please follow the instruction below:

Check Your Mac's Compatibility

Before installing Trend Micro Antivirus for Mac, make sure your device meets the required specifications. This helps avoid installation issues and ensures the software runs smoothly on your Mac.

Supported macOS Versions and their corresponding Trend Micro Antivirus Versions:

• macOS Sequioa (15.0),Sonoma (14.0), Ventura (13.0):📥 Download Antivirus for Mac (v11.8)

For the complete list of requirements, visit the Trend Micro Security System Requirements for Mac page.

Install Trend Micro Antivirus for Mac

1. Download the Installer: Choose the download link above that matches your macOS version.
2. Start the Installation: Open the downloaded file, then click on Install Trend Micro Antivirus.
3. Enter Your Activation Code: When prompted, type in your activation code and click Continue.
4. Complete the Installation: Follow the remaining on-screen instructions until you get the "Installation Successful" message.

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Please contact us here to help you: Chat with Trend Micro Support | Trend Micro Help Center