🚨 Trend Micro Community is undergoing maintenance. You can still view existing posts, but posting new ones may not be possible.
Need help with your Trend Micro product?Visit Trend Micro Help Center.

tm for android

tm_chard
Posted Wed, 10 Apr 2024 16:28:19 GMT by tm_chard

Hi @Anime_007,

To better assist you further about your concern, do you mind providing us with the following information.

Mobile Security version:

Pattern version:

Thank you!

creeker49
Posted Wed, 10 Apr 2024 19:59:10 GMT by creeker49

I don’t have a android   I have apple cell phone 

John Carlo Sibayan
Posted Wed, 10 Apr 2024 20:47:41 GMT by John Carlo Sibayan

Hi @creeker49​, 

Are you experiencing the same issue mentioned in the post above? If you need to update your Trend Micro Mobile Security for iOS, you can follow the instructions here How to upgrade Trend Micro Mobile Security on iPhone or iPad | Trend Micro Help Center


Let us know if you need further assistance. Thank you!

Anime_007
Posted Thu, 11 Apr 2024 10:01:01 GMT by Anime_007

@tm_chard​ the mobile security version is 16.2.0.5178 and the pattern version is 2.741.00

You must be signed in to post in this forum.