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Posted Fri, 15 May 2026 02:30:45 GMT by
I installed MG iSmart as I have ordered an MG EV, but when I tried to launch the app, it complained that it doesn't allow VPN.
I looked in the list of WebGuard supported apps and MG iSmart wasn't listed. So I wasn't able to just exclude it from WebGuard.
Turning off WebGuard for Supported Apps resolved the issue. 
Why did WebGuard push this app through the VPN without allowing me to exclude it in the settings?
I realise that the app is sending data to China but I Will need to use this app regularly when I get the car.
Posted Fri, 15 May 2026 02:42:33 GMT by TM_Ina
Hi there,

Thank you for sharing your experience—this is a great observation.

Why MG iSmart is routed through Web Guard
- Web Guard uses a local VPN on Android, so it can inspect traffic from most apps at the system level—even if they’re not listed under Supported Apps.

Why you can’t exclude it
- The Supported Apps list only includes apps that are tested and confirmed compatible. Apps not on the list (like MG iSmart) may still go through the VPN but won’t appear as configurable/excludable.

Why the app fails
- MG iSmart likely blocks VPN connections or uses strict network checks, so it won’t run when Web Guard is active.

Current workaround
- Disabling Web Guard (or its filtering) allows the app to function, as you observed.

Recommendation
- Turn off Web Guard only when using MG iSmart, or
- Keep it disabled until compatibility is improved

We’ll also take this as feedback for evaluation.

Hope this helps! 

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