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Posted Thu, 10 Oct 2024 08:13:11 GMT by
My mobile phone (Android - Samsung A52)  is protected by trendmicro
Since a view weeks it shows a message protecting is not 100% save because some allows is needet 

If I look what happen or whats the problem, I always see the program doesn't remember his rights.
Every day I have to do this again. 
That sucks

How can I solve this problem?
Best regards 
Werner 
Posted Thu, 10 Oct 2024 12:58:32 GMT by Jasmin Joyce of Trend Micro
Hi,
 

Please check if you have successfully activated Trend Micro Mobile Security on your phone.

Also, verify if your Trend Micro Mobile Security version is 16.2.0.5294. If it’s not, kindly follow the instructions in this link to update: How to get the latest version of Mobile Security on Android | Trend Micro Help Center

If the issue persists, please feel free to contact our Technical Support Team. Here’s the link: Contact Support | Trend Micro Help Center

Hope this helps. 
 

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