tm_jasmin

Hi Wileecoyote128,

To check your Trend Micro account and get help, please contact Trend Micro Consumer Support.

You can also try Trend Micro ID Protection, which includes a Password Manager feature. Here’s the link What is Trend Micro ID Protection? | Trend Micro Help Center.

Hope this helps.

Hi Dusty,

The Trend Micro Mobile Security Web Guard feature works only with supported apps and doesn’t allow you to add new ones.

Hope this helps.

Hi,
 

Please check if you have successfully activated Trend Micro Mobile Security on your phone.

Also, verify if your Trend Micro Mobile Security version is 16.2.0.5294. If it’s not, kindly follow the instructions in this link to update: How to get the latest version of Mobile Security on Android | Trend Micro Help Center

If the issue persists, please feel free to contact our Technical Support Team. Here’s the link: Contact Support | Trend Micro Help Center

Hope this helps. 
 

Hi,

Since you are still having issues, please contact our support team using this link for further assistance.

Here's the link: Contact Support | Trend Micro Help Center

Thank you.

Hi,

That’s great to know! Thank you for confirming that it works on the latest version. If you have any questions or need further assistance, feel free to ask!

Hi David,
 

For immediate assistance and to address your concerns further, please contact our support team using the following link: Contact Support | Trend Micro Help Center.
 

If you need any additional help, feel free to reach out!

Hi,

Trend Micro Mobile Security is known for its strong protection against malware, phishing, and data breaches. If the UOB TMRW app has flagged it, I would appreciate more details on the specific issues. Could you provide more information about this concern? Have you used the Pay Guard feature, or encountered any error messages when opening the UOB TMRW app?

You may refer on this link regarding Privacy and Data Notice: Trend Micro Mobile Security for Android v16.x Privacy and Data Collection Notice | Trend Micro Help Center

Hope this helps.