Password Manager and Serial Number

I recently purchase the Premium Security Suite. When I installed the password manager it asks for the serial number to activate. When I enter the serial number I receive the following error, " It looks like you did not type the right Activation Code. Please try again." This is the activate code that was accepted when I installed the program. Any ideas on what I am doing wrong? Thank you.

Hi Wileecoyote128,

To check your Trend Micro account and get help, please contact Trend Micro Consumer Support.

You can also try Trend Micro ID Protection, which includes a Password Manager feature. Here’s the link What is Trend Micro ID Protection? | Trend Micro Help Center.

Hope this helps.