Posted Wed, 12 Feb 2025 17:57:15 GMT by
Hello Community, i'm started working with Trend micro, and i can't delete a group from endpoint inventory section.
One partner deployed the Endpoint here and created a lot of groups to manage the devices. But now, we want to change it in another structure, and we can't delete the groups.
I have the master administrator role, and if i create a new group at a subsection, then i click on the 3 dots, i can modify and delete this group. But if i try to delete an existent group not created by me, i just see the option "create a group" to create another group.

Can anyone help me?
Posted Fri, 21 Feb 2025 08:19:51 GMT by Rusty Carlo TM_Rusty
Hi,

To provide the most accurate troubleshooting steps, please specify which Trend Micro product you are using. Trend Micro offers a variety of products, each with its own interface and settings. Knowing the specific product name (e.g., Trend Micro Maximum Security, Trend Micro Internet Security, Worry-Free Business Security, etc.) will allow us to guide you through the correct configuration process. Thank you.

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