False expiration · Community Portal

You’re offline. This is a read only version of the page.

Posted Thu, 12 Jun 2025 21:43:31 GMT by

Why did I just get a big pop-up saying my Trend Micro had expired, and to click here...when my subscription doesn't expire until next month...and I'm on auto renewal???

Posted Mon, 16 Jun 2025 17:44:38 GMT by

I have also received emails that my subscription is expiring this month but my is good till 3-25-28.

Posted Wed, 18 Jun 2025 10:13:48 GMT by TM_Joshua

Thank you for bringing this to our attention. We are already aware of the issue, and our dedicated team is currently investigating it. You may reach us on our hotline for more information and troubleshooting.

Posted Thu, 19 Jun 2025 00:53:35 GMT by

I have received emails that my subscription has expired but is paid up till next year

Posted Thu, 19 Jun 2025 10:27:56 GMT by TM_Joshua

For us to better help you with your concern, you may reach our technical support line. For more information, please visit this link: https://helpcenter.trendmicro.com/en-us/contact-support/

You must be signed in to post in this forum.