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Posted Thu, 13 Jun 2024 18:19:43 GMT by woodartisan55

Yes.  I recently purchased a new PC which came with McAfee.  I downloaded Trend Micro immediately but cannot seem to get rid of McAfee.  When I try to delete it, it tells me I am not authorized to remove it.  How do I dump it from my device?

Posted Fri, 14 Jun 2024 07:45:54 GMT by tm_karl

Hi @strydom1,

Welcome to Trend Micro Home Users Community!

Based on your description, it might be a Browser Notification Scam. You may check our Help Center Guide below on how to remove this type of notifications or pop ups.

How to remove suspicious browser notifications on Windows | Trend Micro Help Center

Hope this helps!

Posted Fri, 14 Jun 2024 07:48:12 GMT by tm_karl

Hi @woodartisan55,

You may try the steps below:

Uninstall McAfee via Control Panel:

  1. Open the Control Panel on your PC (you can search for it in the Start menu).
  2. Navigate to "Programs" or "Programs and Features."
  3. Locate McAfee software from the list of installed programs.
  4. Right-click on McAfee and select "Uninstall" or "Change."
  5. Follow the prompts to uninstall McAfee. You may be required to enter your administrator password or provide confirmation.

If you are still unable to remove it, you may contact McAfee Technical Support for assistance. They may provide additional guidance or tools to help with the removal process.

Thank you!

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