Rochelle Mae tm_rochelle

Hi, 

Did you encounter any error messages while removing the McAfee? If you're unable to remove it, you can try installing the McAfee Consumer Product Remover Tool.

Hope this helps.

Hi, 

May we know if you receive any error messages or pop-ups indicating that Trend Micro is blocking the camera or microphone? If so, please share a screenshot in this thread. You may follow this link how to Take Screenshots for Trend Micro Support.

May we know the following information as well:

Version of the app:
IOS version:

Looking forward for your response.

Hi, 
 

Please check your current version of Trend Micro Antivirus for Mac; if it's version 11.5 and below, upgrade to the latest version using this installer:  Antivirus for Mac 11.8.1283

If the version is already under the version 11.8, please refrain in manually updating for now. Rest assured that features will work normally on macOS 15.

Thank you for understanding.