TM_Joshi

Hi there!

It sounds like you're facing some challenges logging into your account after a password issue, but there are some easy steps to help you regain access!

-Reset Your Password Again: Use the official password reset link to create a strong, unique password. You’ve got this!
-Check Your Email: Look for confirmation emails about your password change, including your spam folder. Sometimes they can be easy to miss!
-Clear Browser Cache: If you’re using a web browser, clearing your cache and cookies can work wonders.
-Try Another Device: Logging in from a different device or browser might just do the trick!

Once you’re back in, consider enabling two-factor authentication for extra security.

Hey there, it’s totally normal to get those reminders! Samsung updates its terms for things like new features or legal stuff. If nothing happened when you clicked, it might be a small glitch, or the update hasn’t fully rolled out yet.

No need to stress, just check it out when you can. Restarting your device or manually checking for updates might help.
 

If clicking on the notification doesn't work, here are a few steps you can try:
-Restart your device: A simple restart can often fix minor glitches.
-Check for software updates: Go to Settings > Software Update to see if there are any pending updates.
-Clear the app cache: Navigate to Settings > Apps, find the relevant app, and clear the cache.

You're all good, just stay on top of it when you can.

Hey there! Here are a few tips that might help you stop them right away:

1. Block Senders: Use this feature to stop emails from repeat offenders.
2. Mark as Spam: This helps your email provider learn what to filter out in the future.
3. Unsubscribe Carefully: Use the "unsubscribe" link at the bottom, but be cautious with suspicious emails, as clicking unsubscribe can sometimes confirm your address to spammers.
4. Adjust Your Spam Filters: Make sure your spam filters are set up properly. 
5. Use a Secondary Email: Consider using a secondary email address for sign-ups and less important communications. This can help keep your primary inbox cleaner.

You can also check out this guide: How to Spot, Report, and Get Rid of Spam Emails. 
It covers everything from identifying spam to managing it effectively.

You can buy a new Trend Micro package for 5 devices even if your current subscription is still active. Just visit the Trend Micro website and select your plan. If your license expires in March, it’s best to activate the new subscription then so you don’t lose any remaining days.

For detailed steps, check out the Trend Micro Purchase Guide from this link: Purchase a New Trend Micro Subscription: Step-by-Step Guide | Trend Micro Help Center
 

 Let me know if it works!

Hi,

Welcome to the Trend Micro Mobile Security for iOS Community! We're glad to have you here!

To help ensure your email is safe from phishing, here are some easy tips:

1. Use a Strong Password: Make sure your email password is unique and hard to guess.
2. Enable Two-Factor Authentication (2FA): If available, turn on 2FA for added security.
3. Watch Out for Suspicious Emails: Be cautious of emails that look strange or ask for personal information.
4. Use Trend Micro's Security Features: The Trend Micro Mobile Security app has features that can help protect you from phishing attempts. Here’s how to check your email security using the app:

•   Open the Trend Micro Mobile Security app on your device.
•   Navigate to the "Privacy Scanner" or "Email Security" section (the exact name may vary based on the app version).
•   Follow the prompts to scan your email for potential phishing threats. The app will alert you if it detects any suspicious links or messages.

5. Stay Informed: Learn about common phishing scams to protect yourself.

Best Regards,
Joshi
Community Support

Hello Alec,

Thank you for your inquiry!

Currently, we do not have specific support for Snapdragon processors. However, we do offer support for ARM-based Windows computers with our Maximum Security application. For Windows devices, we support processors with a minimum speed of 1 GHz.

To obtain the specific installer for your Trend Micro product, please sign in to your Trend Micro account. You can refer to the following link for more information: https://account.trendmicro.com/download.

If you have any further questions or need assistance, feel free to reach out!

Best regards,
Joshi
Community Support

Hi,

Welcome to the Trend Micro Mobile Security for iOS Community! We're glad to have you here!

To help ensure your email is safe from phishing, here are some easy tips:

1. Use a Strong Password: Make sure your email password is unique and hard to guess.
2. Enable Two-Factor Authentication (2FA): If available, turn on 2FA for added security.
3. Watch Out for Suspicious Emails: Be cautious of emails that look strange or ask for personal information.
4. Use Trend Micro's Security Features: The Trend Micro Mobile Security app has features that can help protect you from phishing attempts. Here’s how to check your email security using the app:

•   Open the Trend Micro Mobile Security app on your device.
•   Navigate to the "Privacy Scanner" or "Email Security" section (the exact name may vary based on the app version).
•   Follow the prompts to scan your email for potential phishing threats. The app will alert you if it detects any suspicious links or messages.

5. Stay Informed: Learn about common phishing scams to protect yourself.

Best Regards,
Joshi
Community Support

Hi,

We currently don't support ARM or Snapdragon processors for our Windows products. Our system requirements specify a minimum of 1 GHz processor, except for Intel Apollo Lake, ARM, and Snapdragon processors.

For devices with ARM-based processors, we recommend downloading Trend Micro directly from your Trend Micro account at account.trendmicro.com.

While we don't have a specific ETA for ARM64 support on Dell Latitude 5545 with Snapdragon, we're continuously working to improve our compatibility. We suggest checking our website or contacting our support team periodically for updates on processor support.