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Posted Tue, 17 Dec 2024 10:00:03 GMT by Vijo
Are there any ETA on when TrendMicro will support ARM64 architecture. 
We have recently bought Dell Latitude 5545 with a snapdragon x processor.

It works fine to install however none of the feature is avaiable once the agent is installed. Windows also tells the user that the agent can't be ran and to use Windows Defender instead.
Posted Wed, 18 Dec 2024 03:41:28 GMT by TM_Joshi

Hi,

We currently don't support ARM or Snapdragon processors for our Windows products. Our system requirements specify a minimum of 1 GHz processor, except for Intel Apollo Lake, ARM, and Snapdragon processors.

For devices with ARM-based processors, we recommend downloading Trend Micro directly from your Trend Micro account at account.trendmicro.com.

While we don't have a specific ETA for ARM64 support on Dell Latitude 5545 with Snapdragon, we're continuously working to improve our compatibility. We suggest checking our website or contacting our support team periodically for updates on processor support.

Posted Tue, 30 Sep 2025 07:57:42 GMT by
The Apex One / Trend Vision One Security Agent lists Windows 11 (ARM64) among the supported OS platforms.
Posted Wed, 11 Feb 2026 05:35:55 GMT by TM_Ina
Hi there,

Thanks for reaching out!

Trend Micro Apex One and Trend Vision One Security Agents are part of our Business/Enterprise product line. Since this community supports Home & Home Office consumer products, we’re unable to assist with installation or configuration for business solutions here.

For specialized support with installing or managing Apex One or Trend Vision One Security Agents, please contact our Business Support team through this link Business Success | Trend Micro Business Support

They’ll be able to provide the proper guidance and resources for your setup.
If you need help with any Trend Micro Home & Home Office consumer product, feel free to let us know—we’re here to help!

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