The Lost Device Protection feature will be discontinued by October 5, 2025. Click here for details and alternative solutions.
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For users in U.S. and Canada with Trend Micro serial numbers from LegalShield, you may encounter the message ""This page isn't available at the moment."" This error occurs during the activation or installation of Trend Micro Maximum Security on the Activation portal.
This page isn't available as of the moment, We're unable to process your request.
Trend Micro developers need to collect logs from affected users to identify the root cause and create a solution for the issue. Help us resolve this, please comment below, and one of our senior engineers will contact you privately.
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Discover the latest in Trend Micro Mobile Security for Android! Explore enhanced features to keep your devices secure. Check out the release notes for all the details. #AndroidSecurity
Voice-to-Text is now the default option.
Explore the latest update in your Mobile Security App and share your thoughts with us. Your feedback is important!
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Discover the latest in Trend Micro Mobile Security for iOS! Explore new feature enhancements and info to keep your Apple devices secure. Dive into the release notes for all the details. #iOSsecurity
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Build Version | |
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Europe |
11.1.1020 |
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Asia |
11.1.1021 |
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America |
11.2.1022 |
Tell us how easily you got the latest update. Your feedback is valuable to us!
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Get the latest and greatest from Trend Micro ID Protection! Explore the new features and information designed to keep your identity secure. Check out the release notes for all the details.
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Build Version |
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1.03.1318 | |
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1.03.1318 | |
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32.0.2.306 | |
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32.1.0 |
Tell us how easily you got the latest update. Your feedback is valuable to us!
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Heads up! There are some tricky renewal emails going around, pretending to be our product confirmation invoices. They might ask you to call a number to cancel. Just a friendly reminder to double-check and make sure it's legit before you do anything.
Sample Email
Upon clicking the attached file, you will be redirected to a counterfeit order slip containing fictitious information.
If you're feeling suspicious about an email and you're not sure it's from us, just hit IGNORE and don't bother replying. And hey, resist the urge to give them a ring—no calls, please!
Verify Contacts and Sender: Trend Micro does not make unscheduled calls. Click here for our official hotline numbers. Trend Micro only uses our own domain (@trendmicro.com) for email addresses.
No Personal Info: Trend Micro Support will never ask for passwords or payment details.
Don't Engage: Ignore and don't reply to the emails sent by scammers. Do not contact the contact number on the email content.
Security Software: Ensure you have and regularly update Trend Micro Security.
Learn more about Fake Trend Micro Support renewal emails.
Report scams to local authorities. Stay vigilant!
Some of you might've noticed the "Extension failed to load properly" error message after the recent Trend Micro Toolbar update on Chrome and Edge.
Our tech team is on it! Investigating and fixing ASAP. Apologies for the hassle—updates coming soon.
While we sort it out, kick off a quick reinstall!
Your patience rocks! Questions? Drop 'em below.
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Trend Micro Community!
Great news! We rolled out automatic upgrades for Trend Micro Security for Windows to enhance your protection effortlessly.
Upgrade now for seamless, cutting-edge protection. Experience the future of security with Trend Micro.
To ensure you can install a compatible version of Trend Micro Security for Windows on the latest Windows platform versions, you'll encounter the 'Downloading the Latest Version' message during installation whenever a new build is ready.
After the PC reboot, silent installation continues. Hovering over the system tray icon displays 'Upgrading to the latest version.'
After completing the upgrade, the system tray icon will display 'Protected status' and show a confirmation pop-up.
Read the full Knowledge Base Article: "Software Successfully Upgraded" pop up from Trend Micro
If you want to start the update manually, you can go to the About Page to upgrade to the new version.
Note: If you are running on Windows 7, Windows 8.1, and other unsupported OS, here's How To Stop Trend Micro Auto Upgrade on Windows
Stay safe and secure!
Was the upgrade process easy or difficult for you? Let us know!
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We extend our heartfelt thanks for being active members of our community.
In our ongoing commitment to improve your experience, we have scheduled system maintenance that may temporarily affect our services. Please take note of the following details:
*Please be aware that maintenance times are subject to change based on the progress of the work.
During this maintenance period, some community features may experience delays or become temporarily unavailable.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the quality and reliability of our community.
Thank you for your continued support and participation.
Welcome to our all-inclusive tutorial on installing Trend Micro Security, which includes Maximum Security, Internet Security, and Antivirus+ Security, designed for Windows users. Whether you're new to the software and want to secure your computer, or you're a returning user in need of a quick installation refresher, our easy-to-follow, step-by-step guide will streamline the process for you.
Before we dive into the installation process, it's essential to confirm the following:
Congratulations! Trend Micro Security is now installed on your Windows PC!
Was the installation easy or difficult for you? Let us know!
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Upgrade to Trend Micro Security Version 17.8.1121 today for enhanced protection!
It's quick, easy, and FREE with an active subscription. Open your Trend Micro program and ensure it displays "Version: 17.8" in the top left corner. Stay secure and up-to-date!
How to check if Trend Micro is in its latest version on Windows
Enjoy the peace of mind you deserve.
The latest update provides the next level of protection for the following Trend Micro Security products for Windows. Upgrade now!
Please note that Trend Micro Security, bundled by your ISP, will become available to you shortly.
If you see an older version (17.0 and below), it's time to update to the latest version. Updating is the most effective way to safeguard yourself and your family from online scams, viruses, and threats. Don't delay; update now for maximum protection!
Was the installation easy or difficult for you? Let us know!
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