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  • RE: So difficult to install the product

    I agree about difficulty of installation.&#160; I purchased the Premium Security package, and din't know I had to download 4 different components.&#160; The helpline helped me figure that one out. Then I had to configure each of the 4 components separately.<br> Then, when I shared them to my other two devices I had to go thru the same thing again.&#160; VERY CUMBERSOME, and the setup windows differ from Windows to IOS to IPAD.<br> Can you not standardize the experience? Why can you not link all to a common link &quot;Premium Security Package&quot;?<br> <br> and please add info the the purchase page that you have to download each component separately.&#160; I downloaded the Maximum Security becuase there wasnt a link for the High Security Package.<br> And, I'm sure each of my other 3 family members will have the same unpleasant experience.<br> These difficulties make it unlikely that I will renew when my initial purchase period expires, or that I will recommend it to anyone else.<br> &#160;

    Also the site does not allow for non-American info - e.g. my health info is Canadian