Thanks for the feedback.

I got it working!
i dont know how, i updated the intel soc drivers and the next thing i know the software is showing up in my recently installed tab.
Whatever you did in the background must have worked.

I'm happy and able to use the program now.

I recently re-installed Windows 11 from a recovery drive.

The system is now fully updated and working fine.

However I can not download Trend Micro Wifi Protection from the Windows 11 store.
When I try it gets to the 'Aquiring Licence' phase, but it wont go past 1%
it then throws the following error:

Sorry about that!

Something went wrong. We're aware of the issue and working to fix it. Try refreshing or come back later.
Code: 0xC0EA000A

I have tried downloading the VPN Pro One installer from trend micro website directly, it has the same problem

'Couldn't download app, we're taking you to the windows store to continue.'

I have tried:

resetting the windows store app

repairing the store app

resetting the store app

deleting the local cache in the windows store local files

resetting the windows time and region services via the services utility

running the powershell command Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

using the slmgr reset commands in Powershell

my account region settings are fine, my region is set to Australia and the app is available in my region

I cant figure it out. but as it stands I am paying for a service that I cannot use. 

it is definitely compatible with my system: Surface Pro 9 i7 because I was using the program prior to reloading windows only the day before. it worked fine.

I honestly don't know why Trend Micro is funnelling us all through the poxy windows 11 store front. why cant they just release an executable to install their software on their website? I have an up to date and paid in full subscription, I am entitled to use the service I am paying for. 
I hope someone knows how to deal with this issue.

Thank you