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windows blocks my application

davevt31
Posted Mon, 03 Jun 2024 16:30:44 GMT by davevt31

What version of Windows are you running?  If it is an "S" version, you can only use aps from the Microsoft Store.  External aps can't be installed.

ericvallin
Posted Mon, 03 Jun 2024 17:01:15 GMT by ericvallin

I use Windows 11

tm_helen
Posted Mon, 03 Jun 2024 20:17:32 GMT by tm_helen

Hi @ericvallin 

Welcome to Trend Micro Community!

Could you please share a screenshot of the problem you encountered, along with an English translation, details of your computer's operating system, and the app you were attempting to install, including the filename and extension?

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