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Joined: 8/20/2024
Look it's another thread with a hidden link to the Lenovo site. Every post this person makes is a Lenovo ad.
OP has posted in the Mac section, so a new Windows won't help.
always a link to lenovo site, same user, different account profile.
Pretty sure you started another discussion on the exact same topic that the Mods deleted because of your spam links.
Did you run the installation program? There will be an icon down by the clock if it's installed. There will also be shortcuts for it in the Start Menu if it is installed. If you don't see any of those things, then it was not installed on that computer.
Just went to mine by right clicking the Trend icon on the taskbar and selecting Trend Micro Account. Try clearing out the browser's cache and see if that helps.
You should keep the same key, the expiration date will just be changed. Thats what it did with mine.
Is this a new JudyWatson user account? Same links to Lenovo but didn't hide this one.
You are not just closing the icon, you are exiting the whole program.
Right click the Trend Micro icon in the system tray and select Trend Micro Account. Log in here and do your renewal.