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Posted Sun, 05 May 2024 06:30:05 GMT by admin432e79

OS: MacOS Sonoma

Posted Sun, 05 May 2024 07:06:00 GMT by Allen Malapit (TS-PH)

Hi @admin432e79,

May I ask when was the last time that you received the monthly security report?

In the meantime, you can sign in to your Trend Micro account to view the Security Report. To do this, do the following:

  1. Sign in on the Trend Micro Account website.
  2. Click the Resources tab, then click the Go to Security Report button.
Posted Sun, 05 May 2024 10:04:00 GMT by admin432e79

We are managing several machines from them. The other machines have reports from the Trend Micro Security Report, however, 2 of the Mac machines have no data shown. 

We were advised that it would take a month for the report to be reflected but it has been more than a month already but still nothing was shown. 

Posted Tue, 07 May 2024 21:49:13 GMT by tm_vince

Hi @admin432e79,

Could you please check within your trend micro account if the security reports are enabled for the devices that do not receive monthly security reports? To do that you can follow the steps indicated on this link: https://helpcenter.trendmicro.com/en-us/article/tmka-10567.

Check if the security reports is enabled:



Let me know if you have any questions.

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