Please try this trouble shooting step to eliminate the pop-up ads on your computer.
Microsoft Edge
Using the Settings Menu:
- Open Microsoft Edge.
- Click the three horizontal dots (ellipsis) in the upper-right corner.
- Select Settings.
- Click on Privacy, search, and services in the left-hand menu.
- Under the "Clear browsing data" section, click Choose what to clear.
- In the "Time range" dropdown menu, select All time.
- Make sure the boxes for Browsing history, Cookies and other site data, and Cached images and files are checked. You can also choose to clear other data types if you wish.
- Click the Clear now button.
- Close and reopen Edge for the changes to take effect.
Using a Keyboard Shortcut:
- Open Microsoft Edge.
- Press Ctrl + Shift + Del on your keyboard. This will directly open the "Clear browsing data" window.
- In the "Time range" dropdown menu, select All time.
- Make sure the boxes for Browsing history, Cookies and other site data, and Cached images and files are checked.
- Click the Clear button.
- Close and reopen Edge.
Google Chrome
Using the Settings Menu:
- Open Google Chrome.
- Click the three vertical dots in the upper-right corner.
- Select More tools, then Clear browsing data.... Alternatively, you can just select History and then Clear browsing data... on the left.
- In the "Time range" dropdown menu, select All time.
- Make sure the boxes for Browsing history, Cookies and other site data, and Cached images and files are checked. You can also choose to clear other data types.
- Click the Clear data button.
Using a Keyboard Shortcut:
- Open Google Chrome.
- Press Ctrl + Shift + Del on your keyboard. This will directly open the "Clear browsing data" window.
- In the "Time range" dropdown menu, select All time.
- Make sure the boxes for Browsing history, Cookies and other site data, and Cached images and files are checked.
- Click the Clear data button.
After following these steps for either browser, your browsing data for all time should be cleared. Remember to close and reopen the browser for the changes to fully take effect.