Hi @holtsean818 ,
Welcome to Trend Micro Online Community.
For safety measures, let's remove first the computer from the registered devices through the account portal.
Sign in to account.trendmicro.com and remove the computer from the registered devices under Public Wifi Protection.
Now perform a system file checker on an elevated command prompt.
Simply run the cmd as an administrator and then enter "sfc /scannow"
Please take note of the result of the scan. But, regardless of the result, restart the computer.
Lastly, clear and reset the Microsoft Store cache using Win + R > "wsreset.exe" then another restart.
See if this sequence will help.
Also, it would be best if you take this to our phone support. Having this checked real-time by one of our engineers would be great.
1-800-653-607 | AU | Premium Hotline
Let me know how it goes.